Faqs
Get Answers

Have Any Questions? Feel Free To Ask.

Our mobile service currently covers the Houston metropolitan area and surrounding communities within a 25-mile radius.
This includes Richmond, Rosenberg, Missouri City, Stafford, Katy, Pearland, The Woodlands, League City, Needville, Wharton, and Beasley.

Contact us to confirm if we serve your specific location — we’re continually expanding our reach to better serve you.

Virtual visits are conducted through a secure, HIPAA-compliant video platform. After scheduling your appointment, you'll receive a link via email or text to join the video call at your scheduled time. All you need is a smartphone, tablet, or computer with a camera and internet connection. This service is ideal for consultations, follow-ups, medication management, and discussing test results.

We accept most major insurance plans for in-office and virtual visits. For mobile visits, payment is typically due at the time of service, though we can provide a superbill for you to submit to your insurance for possible reimbursement. We recommend contacting your insurance provider to confirm coverage for mobile healthcare services.

Yes, when clinically appropriate, we can prescribe medications during virtual visits. Certain controlled substances may require an in-person visit depending on state regulations. We can also manage refills for existing prescriptions during virtual appointments.

We strive to see patients as quickly as possible. For urgent concerns, we offer same-day or next-day appointments for both in-office and virtual visits. Mobile visits are typically scheduled within 48 hours, depending on location and availability.